More than 40 police officers have left the Seattle Police Department this year, citing frustration with city politics and a perceived lack of support. This news story comes on the heels of a call I received from a prospective client, who had $1M USD in employee turnover in 2017. ...
As office atmosphere and culture are becoming major selling points for workers, companies are paying more attention to the design and layout of their work areas. In Europe, activity-based workspaces are popping up everywhere. These enable employees to roam from desk to sofa, to the café to a private...
My favorite culture story, which I share in my keynote address, highlights Chick-fil-A, a fast-food restaurant based in the United States, which is a benchmark for all things employee engagement. I complimented a worker on the fantastic customer experience and heard, “It’s our culture.” Music to my ears! If you've...
It’s no secret that the opioid epidemic is creating a crisis for America’s healthcare system and families, as both are ill-equipped to manage this burgeoning issue. Workplaces are also suffering, as many employees and job candidates cannot pass standard drug tests. This week’s spotlight is on one employer that...
Although Phil Mickelson was basely in contention at the recent U.S. Open golf championship, it didn’t stop him from running after the ball on the 13th hole and hitting it as it was moving to prevent it from rolling further past the hole. Although he broke the rules, he was...
Igloo Software, the leading provider of digital workplace solutions, has released findings from their latest study, which examines how employees are collaborating, the effectiveness of knowledge management tools and practices, and the level of employee confidence in the security and their ability to use the tools at work.
A Deloitte study found that 43% of millennials surveyed plan to leave their jobs within two years. What’s driving them to the exits? A lack of commitment to diversity, inclusion, and flexible work arrangements. Not surprising, the survey found that pay is a key recruiting tool, but it’s not enough...
Gallup's State of the American Workplace report is the “go-to” body of data that tells companies how they are doing with employee engagement. In 2012 the survey results looked like this:
In May, we tapped into some leadership lessons from the Disney Institute. Since they have so much valuable information, I went back for more in an effort to help you and your organization succeed. Our next lesson from Disney? Empowerment.
The team owners in America’s National Football Association (NFL) recently approved a new policy that players must stand – vs. kneel – on the field when the National Anthem is played before games. Players who don’t want to stand are not allowed on the field, and may kneel or...