Tales of worker scarcity have skyrocketed in many industries since the beginning of the year. The issue is now heating up in the food and hospitality business, as more people are vaccinated and opting to dine out. According to the
This past Saturday morning I was in Party City at 8 a.m. purchasing a cake topper for an important celebration in my life. As I approached the cash register, I heard an employee say to the manager, “Karen just walked
Jeff Bezos recently released his final shareholder letter as CEO of Amazon. In the third quarter of 2021, Bezos will move into a new role as executive chairman of Amazon’s board. He will be replaced by Andy Jassy, CEO of Web Services, Amazon’s biggest profit
I recently read a great article by Matthew Jones in Inc.com entitled The One Habit All Intelligent People Practice. Jones, a life coach and licensed therapist, says that from studying the behaviors of leaders in diverse fields while earning his doctorate in clinical psychology, he learned that all...
In my book, If Not You, Who? Cracking the Code of Employee Disengagement, I put forth a four-step process to re-engage employees, which serves as the foundation for your culture: hire people whose personal values align with your company’s values, align
Bloomberg recently reported that the battered American retail industry has taken a few more lumps as of late, with stores at both ends of the price spectrum preparing to close their doors. The Payless Inc. shoe chain recently filed for
Thirty-five percent of employees have changed jobs within the past three years and 91 percent of these employees left their company to do so, according to Gallup’s State of the American Workplace Report. With all of this seemingly unwanted movement,
Last month, 94-year-old Loraine Maurer celebrated her 44-year anniversary working at McDonald’s. Since 1973, Maurer has worked at a number of U.S. locations in Evansville, Indiana. During the winter months, fellow McDonald’s coworkers and loyal customers pick her up and