Month: January 2018

First Sears, now Subway.  The world's largest restaurant chain is in serious trouble as consumers seek healthier, fresher food and as competitors offer better options.  Additionally, franchisees are protesting the Corporate-directedpromotions, complaining about product quality, and struggling with oversaturation. 

In many areas of the world, cold weather is upon us, driving some animals underground. According to the Farmer’s Almanac, most toads, frogs, snakes, skunks, rodents and bears go torpid, their metabolism slows down and their body temperature drops, so less energy is needed at a time when food becomes...

From the research I’ve conducted, managers in most organizations allow people like this to stay because they don’t want to have a tough conversation with the employee about the areas where the person needs to improve.  Or, the manager does not have the skillset to have the conversation and...

More than 300 retailers filed for bankruptcy in 2017, according to data from BankruptcyData.com. That's up 31% from the same time last year.  Most of these stores are suffering from the same thing: a shift away from traditional storefronts to online shopping.

I recently read with delight Gary Kelly’s article, A Year in Review, in Southwest Airlines’ inflight magazine.  Kelly, Chairman and CEO, chronicled his thoughts about 2017, in which he says, “Through the challenges and triumphs over the year, I have witnessed the Heart of Southwest Airlines shine brighter than...