Month: July 2018

As office atmosphere and culture are becoming major selling points for workers, companies are paying more attention to the design and layout of their work areas.  In Europe, activity-based workspaces are popping up everywhere.  These enable employees to roam from desk to sofa, to the café to a private...

My favorite culture story, which I share in my keynote address, highlights Chick-fil-A, a fast-food restaurant based in the United States, which is a benchmark for all things employee engagement.  I complimented a worker on the fantastic customer experience and heard, “It’s our culture.”  Music to my ears!  If you've...

It’s no secret that the opioid epidemic is creating a crisis for America’s healthcare system and families, as both are ill-equipped to manage this burgeoning issue.  Workplaces are also suffering, as many employees and job candidates cannot pass standard drug tests. This week’s spotlight is on one employer that...

Although Phil Mickelson was basely in contention at the recent U.S. Open golf championship, it didn’t stop him from running after the ball on the 13th hole and hitting it as it was moving to prevent it from rolling further past the hole.  Although he broke the rules, he was...