Jill Christensen, Author at Jill Christensen International

02 Jun

Does Therapy Speak Belong in the Workplace?

By Jill Christensen

As recently reported on Inc.com, two-thirds of American workers say they’ve experienced therapy-speak at work. Harris Pollsters define this communication style as empathetic and vague, as it often misses the mark or the appropriate follow-through. When she divorced her husband,

07 May

Gen Z is Having an Enormous Impact on Companies

By Jill Christensen

According to a recent survey by Resume Builder, 75% of managers say that Gen Z (people born between 1997 and 2012) is harder to work with than other generations. The biggest issue, many say, relates to language: “I feel hamstrung on what I

09 Apr

Why Worker Surveillance is Backfiring on Employers

By Jill Christensen

As recently reported by the BBC, a growing number of companies are using technology to surveil remote workers to ensure everyone stays productive. Some monitoring programs record keystrokes or track computer activity by taking periodic screenshots. Other software records calls or

06 Mar

Middle Managers Are at Their Breaking Point. But Why?

By Jill Christensen

According to a new survey conducted by HR service provider UKG, 46 percent of middle managers say they’d consider quitting their jobs in the next year because of work-related stress. And it gets worse. More than half of middle managers

06 Feb

Slash Careers: What You Need to Know as a Manager

By Jill Christensen

Business is filled with buzzwords that come and go. Some are common, others are not. A new word for me? Slashing. The word ‘slasher’ refers to the slash sign, as in ‘/’, and refers to people who engage in several

08 Jan

THIS is Southwest’s Biggest Problem

By Jill Christensen

The holiday Southwest Airlines debacle. Where do I even begin? My friends, we’re talking about a company that I regularly blogged about because they were tops in employee engagement, and received 5,000 resumes for every open position. Southwest’s operations unraveled

12 Dec

How Do You Become a Purpose-Driven Brand?

By Jill Christensen

The Purpose Power Index recently named the 20 most purpose-driven brands. The index measures commitments to a purpose beyond profit, to improving lives, and to creating a better society and world, and not just for shareholders. The top companies on

28 Nov

The C-Suite Continues to Lack Diversity. When Will We Get It?

By Jill Christensen

According to the 2022 Women in the Workplace report from McKinsey and LeanIn.Org, the C-Suite remains predominantly male and White. Only one in four C-suite leaders was a woman, and just one in 20 was a woman of color. The

08 Nov

Are Remote Workers More Susceptible to Layoffs?

By Jill Christensen

According to a report from KPMG, 91 percent of CEOs across the globe shared the view that a recession is on the horizon and coming sooner rather than later. As a result, in America, half of CEOs say they’re considering

17 Oct

Managers Think Employees Are More Motivated When Being Watched

By Jill Christensen

According to a Return to Office survey, conducted by Fiverr and Censuswide, a third of managers and executives want employees to return to the office full time because they think employees are more motivated when they are being watched. Employees, however, disagree,