Jill Christensen

The U.S. Food and Drug Administration (FDA) considered giving half-doses of Moderna’s Covid-19 vaccine to people aged 18 to 55 in an effort to speed up the vaccination process.  Why?  Because the country missed its goal to vaccinate 20 million people by the end

In addition to putting employees first, Gary Kelly, Chairman and CEO of Southwest Airlines, instituted customer perks not offered by many other airlines, such as two free checked bags and no change fees.  However, in the past six months, several

Inc. just announced its Company of the Year.  Puritan Medical Products: a medical supplier in remote Maine that expanded overnight to come to the aid of the nation.
On a weekend in mid-March, Timothy Templet, co-owner of the firm, received a

OK, 2020, we’re done. I’m breaking up with you. I don’t know anyone who isn’t wishing that December flies by, so we can welcome in 2021.  Does this mean things will magically improve on Jan. 1?  No, but a new

The latest data shows that 49% of Americans would not abide by a country-wide COVID lockdown. Instead, they would continue living their lives according to their values and rules. So basically, they would not listen to leaders and instead do

What’s the right and the wrong way for senior leaders or managers to seek feedback from employees about their performance? McKinsey alum David Klein has some advice, as McKinsey is an organization obsessed with feedback and growth.  His thoughts?
The

Bad bosses are a major contributor to employee disengagement. While we do not always get to choose our boss, when we are interviewing for a new position, we do have a choice. However, many job candidates gloss over the person

As COVID ravages its box office sales and theme park revenue, Disney has announced plans to refocus its business around streaming platforms and new content. I applaud Disney for being strategic and choosing to re-invent itself, unlike now-defunct companies such

Compromise Defined:  An agreement that involves mutual concessions. Each party gets less than it feels entitled to, but agrees to it because the situation it anticipates under the deal is better than the one it expects in the absence of a deal. 

Thank you, Gallup, for keeping your finger on the pulse of America’s employee engagement score, because lately, that has been no easy task.  Although the score remained relatively steady for decades, engagement has fluctuated more than ever in 2020.  However,