Google is not only known for being one of the biggest tech companies in the world, it’s also known for its great culture. To that end, Google conducted research on what makes a great manager because the old adage still rings true: people leave managers, not companies.
Their findings? GREAT MANAGERS…
· Are Good Coaches. People need to be coached, This is how they learn, grow, and develop. Leaving people alone without any feedback or guidance is detrimental to an employee’s career development.”
· Do Not Micromanage. The best managers offer the right balance of freedom and advice. Tell people what needs to be accomplished and give them a runway – let them figure out how to get from Point A to Point B, reminding them that you are there if they need help.
· Create a Team Environment, Showing Concern for People. Good leaders and managers strive to create an inclusive environment every day. They also allow for risk-taking and combat unconscious biases.
· Are Productive and Results-Oriented. Employees want to be part of a team that’s productive and successful, and the leader sets the tone.
· Are Great Communicators. Communicating effectively is critical, but so is listening (see my May 10th blog for tips on this). Be open, honest and transparent, as it shows that you value people.
WHAT CAN I DO? Commit to maximizing your skills in the five areas above. Remember – people leave managers, not companies. Grow into a great leader and from experience I can tell you that you won’t experience retention issues. Why? Because great managers are hard to come by. Buck the trend.