As I settled in my seat for my 21-hour flight to India a few days ago, I quickly got preoccupied with the inflight entertainment system. My choices included My Flight, Movies, TV, Music, Library and Games. The choice was simple for me – Library. I was...
One week ago, major news outlets reported that Wells Fargo has uncovered up to 1.4 million more fake accounts after digging deeper into the bank's broken sales culture. Wells Fargo has now found a total of up to 3.5 million potentially fake bank and credit card accounts, up...
It’s no secret that Sir Richard Branson, an English business magnate/investor/philanthropist/founder of the Virgin Group, is my hero. Why? Because he is a CEO who “gets it” and has the courage to shout his thoughts from the rooftop. What’s “it?” Branson understands that in order...
As reported in USA Today last month, a Wisconsin company is offering its employees microchip implants that can be used to purchase food at work, and access the building and their computers all with a scan of their hand.
A few weeks ago, my blog highlighted the fact that 63% of people would rather receive a new title than a pay raise. Why? Because people want to see that their work has an impact and the promotion is a recognition for their contributions. However, this means...
Zappos. Who would think that an online shoe and clothing shop based in Las Vegas, Nevada, would crack the code of employee disengagement in the faltering retail industry? Well, they have. Why? I believe that one of their practices is changing the culture game. ...
One way that economists measure innovation in an economy is productivity growth. It surged for decades in the United States, but has been slowing down since 2004. Rachel Martin, NPR.com host, sat down with Sally Helm from NPR’s Planet Money team and Martin Bailey, an economist with the...
In my keynote speech, I share with leaders that with leadership comes an enormous responsibility – to ensure their company succeeds. Leaders are dealers in hope, and with every hand they place on the table, they are betting on the future success or failure of the organization.
In a recent MarketWatch.com segment, Warren Buffett and Bill Gates – arguably two of the most successful businessmen in the world - agreed on the one thing that drove their success: They did something they enjoyed. Buffett invests and finds good deals and Gates builds computers and software.
In the June issue of Southwest Airlines’ inflight magazine, it was reported that executive recruitment firm Korn Ferry polled office workers about career advancement and found some surprising results. Apparently, 63% of people would rather receive a promotion (new title) than a pay raise.