leadership Archives - Jill Christensen International

09 Apr

Why Worker Surveillance is Backfiring on Employers

By Jill Christensen

As recently reported by the BBC, a growing number of companies are using technology to surveil remote workers to ensure everyone stays productive. Some monitoring programs record keystrokes or track computer activity by taking periodic screenshots. Other software records calls or

06 Mar

Middle Managers Are at Their Breaking Point. But Why?

By Jill Christensen

According to a new survey conducted by HR service provider UKG, 46 percent of middle managers say they’d consider quitting their jobs in the next year because of work-related stress. And it gets worse. More than half of middle managers

06 Feb

Slash Careers: What You Need to Know as a Manager

By Jill Christensen

Business is filled with buzzwords that come and go. Some are common, others are not. A new word for me? Slashing. The word ‘slasher’ refers to the slash sign, as in ‘/’, and refers to people who engage in several

08 Jan

THIS is Southwest’s Biggest Problem

By Jill Christensen

The holiday Southwest Airlines debacle. Where do I even begin? My friends, we’re talking about a company that I regularly blogged about because they were tops in employee engagement, and received 5,000 resumes for every open position. Southwest’s operations unraveled

28 Nov

The C-Suite Continues to Lack Diversity. When Will We Get It?

By Jill Christensen

According to the 2022 Women in the Workplace report from McKinsey and LeanIn.Org, the C-Suite remains predominantly male and White. Only one in four C-suite leaders was a woman, and just one in 20 was a woman of color. The

05 Sep

Quiet Quitting: An Idea Whose Time Has Come?

By Jill Christensen

Today’s topic? Quiet Quitting – the latest business buzz phrase. A rejection of the Western hustle culture, no work/life balance, little sleep, and burnout, quiet quitting isn’t quitting the job, it’s quitting the crappy parts of the job. Instead, a

08 Aug

How to Not Engage Employees

By Jill Christensen

During a companywide Q&A meeting in June, Meta CEO Mark Zuckerberg appeared visibly frustrated after an employee asked whether Meta Days (extra time off introduced during the pandemic) would continue in 2023. “Given my tone in the rest of the

07 Jul

A Fix to Stop Employees from Being Miserable

By Jill Christensen

According to a new Gallup report, 60% of workers report being emotionally detached at work and one in five say they are miserable. So, what’s the solution? Gallup CEO Jon Clifton says, “The real fix is simple: better leaders in

20 Jun

Great Lessons Learned From Failing

By Jill Christensen

While lessons can be gained from succeeding, they can also be gained from failing. Either way, the most important takeaway is to apply your ‘lessons learned from past activities in the future. The following tips emerged in a recent Reddit

21 Mar

AI Provides Critical Insights About How to Increase Employee Retention

By Jill Christensen

With a historic 4.5 million workers willingly leaving their jobs in November 2021, there are more questions than ever about what’s driving the change and how employers can retain talent. EmpowerPoints, an employee engagement platform provider, recently revealed answers to those