leadership Archives - Jill Christensen International

20 Jun

Great Lessons Learned From Failing

By Jill Christensen

While lessons can be gained from succeeding, they can also be gained from failing. Either way, the most important takeaway is to apply your ‘lessons learned from past activities in the future.
The following tips emerged in a recent Reddit

21 Mar

AI Provides Critical Insights About How to Increase Employee Retention

By Jill Christensen

With a historic 4.5 million workers willingly leaving their jobs in November 2021, there are more questions than ever about what’s driving the change and how employers can retain talent.
EmpowerPoints, an employee engagement platform provider, recently revealed answers to those

31 Jan

The Most Important Thing a Leader Must Do Post-COVID is This

By Jill Christensen

One of the best business books I’ve ever read is Patrick Lencioni’s classic, The Five Dysfunctions of a Team, which explores organizational dynamics and offers solutions to help teams perform better. In light of our new world of work, where leaders are

08 Nov

Overworked, Underappreciated Employees are Quitting in Droves

By Jill Christensen

Job search site Joblist recently reported that according to their survey, 73% of US workers are actively thinking about quitting their job. The hospitality industry had the highest share of workers thinking about quitting at 77%.
“Workers are sick and

25 Oct

How to Spot a Bad Boss

By Jill Christensen

Fellow author and leadership coach Marcel Schwantes recently chronicled in Inc.com how to spot a really bad manager. Why are so many bad managers in leadership positions? In my opinion, it’s because employees are not promoted because they are great

11 Oct

Warren Buffet Says: “Hire for This Trait”

By Jill Christensen

Warren Buffett is an American business magnate, investor, and philanthropist. Chairman and CEO of Berkshire Hathaway, Buffett is considered one of the most successful investors in the world and has a net worth of over $100 billion USD, making him

04 Oct

Stop Throwing Money at Workers – Do This Instead

By Jill Christensen

Organizations around the globe are having a hard time attracting workers and struggling to keep them – sometimes beyond day one. Increasingly, new hires are accepting offers and then ghosting employers by not showing up. And the ones that do

09 Aug

Can a CEO’s Words Fix Delta’s Woes?

By Jill Christensen

On the heels of massively long telephone hold times to speak with an agent, Delta Airlines recently sent an email message from its CEO to millions of its most loyal passengers (the 100 million people in their SkyMiles program).
A smart gesture,

02 Aug

Businesses are Tiring of Remote Work – Employees are Not

By Jill Christensen

According to Inc.com staff writer Amrita Khalid, the days of endless Zoom calls and Slack notifications are coming to an end for many American workers. Survey results from Chicago-based staffing and recruiting firm LaSalle Network show that nearly 74 percent

05 Jul

Hire to Fire. Yes or No?

By Jill Christensen

Insider.com recently reported that managers at Amazon, the world’s largest online retailer, intentionally hire people that they know they’re going to fire. Why? Because managers are expected to lose, either through voluntary attrition or termination, a specific number of employees