leadership Archives - Jill Christensen International

08 Nov

Overworked, Underappreciated Employees are Quitting in Droves

By Jill Christensen

Job search site Joblist recently reported that according to their survey, 73% of US workers are actively thinking about quitting their job. The hospitality industry had the highest share of workers thinking about quitting at 77%.
“Workers are sick and

25 Oct

How to Spot a Bad Boss

By Jill Christensen

Fellow author and leadership coach Marcel Schwantes recently chronicled in Inc.com how to spot a really bad manager. Why are so many bad managers in leadership positions? In my opinion, it’s because employees are not promoted because they are great

11 Oct

Warren Buffet Says: “Hire for This Trait”

By Jill Christensen

Warren Buffett is an American business magnate, investor, and philanthropist. Chairman and CEO of Berkshire Hathaway, Buffett is considered one of the most successful investors in the world and has a net worth of over $100 billion USD, making him

04 Oct

Stop Throwing Money at Workers – Do This Instead

By Jill Christensen

Organizations around the globe are having a hard time attracting workers and struggling to keep them – sometimes beyond day one. Increasingly, new hires are accepting offers and then ghosting employers by not showing up. And the ones that do

09 Aug

Can a CEO’s Words Fix Delta’s Woes?

By Jill Christensen

On the heels of massively long telephone hold times to speak with an agent, Delta Airlines recently sent an email message from its CEO to millions of its most loyal passengers (the 100 million people in their SkyMiles program).
A smart gesture,

02 Aug

Businesses are Tiring of Remote Work – Employees are Not

By Jill Christensen

According to Inc.com staff writer Amrita Khalid, the days of endless Zoom calls and Slack notifications are coming to an end for many American workers. Survey results from Chicago-based staffing and recruiting firm LaSalle Network show that nearly 74 percent

05 Jul

Hire to Fire. Yes or No?

By Jill Christensen

Insider.com recently reported that managers at Amazon, the world’s largest online retailer, intentionally hire people that they know they’re going to fire. Why? Because managers are expected to lose, either through voluntary attrition or termination, a specific number of employees

07 Jun

Broken Promises Are Causing Employee to Cry Foul

By Jill Christensen

According to several professors at the University of Massachusetts Lowell, as returning to the office becomes a reality for more companies, there seems to be a disconnect between leaders and employees regarding remote work.
The professors analyzed a dataset that

31 May

Be a Leader: Use Your Vacation Days Guilt-Free

By Jill Christensen

A few years ago, labor officials in Japan concluded that a 31-year-old political reporter died from heart failure caused by spending long hours on the job. Miwa Sado had worked 159 hours of overtime in the month before her death.

24 May

Toxic Workplaces are Crippling the Hospitality Industry

By Jill Christensen

Tales of worker scarcity have skyrocketed in many industries since the beginning of the year. The issue is now heating up in the food and hospitality business, as more people are vaccinated and opting to dine out.
According to the